STAFF at a Bromsgrove hospice are "thrilled" after receiving a 'Good' rating from the Care Quality Commission (CQC).

The health and social care services watchdog carried out an inspection of Primrose Hospice's facilities, services, and patient care practices in November 2023.

The inspection report was published on March 21, with Primrose Hospice CEO David Burrell delighted with the score.

He said: "We are delighted to have achieved a 'Good' rating from the Care Quality Commission,"

"This recognition is a testament to the hard work and dedication of our staff, volunteers, and supporters who strive tirelessly to ensure that our patients receive the best possible care and support during challenging times."

The CQC's assessment covered various aspects of Primrose Hospice's operations, including its effectiveness in delivering care, responsiveness to patients' needs, safety protocols, leadership, and overall quality of services. The rating reflects the hospice's strong performance across these key areas, highlighting its success in meeting the stringent regulatory standards set by the CQC.

Dawn White, head of clinical services, added: "We are immensely proud of this achievement, which underscores our ongoing commitment to providing compassionate, person-centred care to individuals and families facing life-limiting illnesses.

"This rating reaffirms our position as the trusted provider of hospice care in our community."

CQC inspectors said: "Leaders managed priorities proactively to ensure the quality of care was maintained within financial challenges and effectively addressing issues the service faced".

Primrose Hospice says they remain dedicated to continuous improvement and innovation, striving to enhance its services further to meet the evolving needs of patients and their loved ones.

The organisation expresses its gratitude to the CQC for its rigorous evaluation process and pledges to maintain its high standards of care delivery.