Staff at a care home in Redditch are "bursting with pride" after getting top feedback from families and residents. 

Millcroft received a ten out of ten rating on the care home review website www.carehome.co.uk, which compares more than 17,500 care homes using a scoring system based on public ratings.

The company gives its reviewers the opportunity to rate the care home in 13 different categories including staff, safety, food and drink, facilities and cleanliness as well as write about their experiences. 

One resident's daughter said: "Her walking has already improved, she is able to communicate much more effectively and she has joined in with lots of activities. She seems to be eating well with freshly made tasty food. 

"She has a huge smile on her face most of the time. There is a lovely lounge and dining area, always things going on and cheerful, helpful and caring staff. Mum is only in her room to sleep, no time for afternoon naps." 

Another resident added: "The home is lovely. The staff are fantastic and can't do enough for you. They really care for you and every need you have." 

The staff at Millcroft, which only opened in December 2022, have been delighted by the news and have pledged to continue giving quality support to its residents. 

Home manager at Millcroft, Lyndsay Sard, said: "I am so proud of our team for achieving a ten out of ten rating on carehome.co.uk. 

"Since opening our doors last year, the kind words written about our home and staff by residents and their families have been truly heart-warming. 

"We work hard as a team to exceed the expectations of our residents and their families and offer the very best person-centred care, so it is wonderful to receive such glowing feedback." 

To find out more about life at Millcroft call the team on 01527 433 384 or email Millcroft@idealcarehomes.co.uk.