THE 'best and worst' GP surgeries in the Redditch Borough according to patients have been revealed as part of an annual NHS survey.

The Ridgeway Surgery, on Feckenham Road, Astwood Bank, was rated best in the borough, taking the highest marks for overall experience with 93 per cent of patients surveyed saying they had a good experience.

Crabbs Cross Medical Centre, Kenilworth Close, scored lowest for overall experience with 73 per cent of people saying they had a good experience.

Of those surveyed 14 per cent said it was 'neither good nor poor', 4 per cent 'poor' and 8 per cent said the overall experience was 'very poor' at the surgery.

The figures come from the NHS’s annual GP Patient Survey which reveals how Dudley's doctors' surgeries were rated between January and March.

Residents were asked for their opinion on a variety of elements with practices, from booking appointments, waiting times, out-of-hours services and the quality of care given.

Scores for overall experience (% of respondents rating good or very good)

The Ridgeway Surgery - 93%

Hillview Medical Centre - 92%

St Stephens Surgery - 89%

Crabbs Cross Surgery - 88%

The Dow Surgery - 83%

Winyates Health Centre - 83%

Elgar House - 82%

Maple View Medical Practice – 78%

The Bridge Surgery - 75%

Crabbs Cross Medical Centre - 73%

The surgery to come out on top in the rankings when it came to their experience of booking a GP appointment was again The Ridgeway Surgery, with 84 per cent of people saying the experience was ‘good’ closely followed by 81 per cent of respondents at Hillview Medical Centre, answering the same.

At the opposite end of the scale in Redditch - at Maple View Medical Practice, Tanhouse Lane, 58 per cent of people describe their experience of making an appointment as 'good'. 24 per cent said it was 'neither good nor poor', 11 per cent 'fairly poor' and 7 per cent said it was 'very poor'.

The survey was completed between January and April this year, reflecting on people’s experiences during the pandemic.

In NHS Herefordshire and Worcestershire CCG, 23,097 questionnaires were sent out, and 10,798 were returned completed - representing a response rate of 47 per cent.