The Redditch HSBC branch has closed for deep-cleaning as a staff member self-isolates as a Covid-19 precaution.
Customers at the Church Green West have been asked to continue using mobile, online, video and telephone banking services.
An HSBC UK spokesperson said: “As a precautionary measure we have a staff member at the Redditch branch who has self-isolated and we are deep-cleaning the premises."
They have yet to confirm a date when the branch will reopen.
Alternative branches are located at Bromsgrove and Droitwich and customers can use the Post Office for day to day transactions.
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