Wye Valley NHS Trust runs Hereford County Hospital and provides community services for Herefordshire and across its borders into Wales.

This includes running the three community hospitals in the market towns of Ross-on-Wye, Bromyard and Leominster, as well as holding clinics, caring for people in their own homes and providing a children’s nursing service to county schools.

Our workforce of around 3,500 staff members provides a range of specialist and generalist functions but is probably best known for the wide range of services – inpatient and outpatient – based at Hereford County Hospital.

If you’ve ever visited the A&E department, it will be our nurses which looked after you – and if you’ve had a baby at the County Hospital, it will have been members of our maternity team which cared for you throughout your pregnancy, helped deliver your baby and supported you afterwards.

We provide services which read like an A-Z of health services - from Audiology to Dermatology, from Gynaecology to Neurology, and from Pathology to Urology with a lot more “…ologies” in between!

We’re justifiably proud of our caring and compassionate workforce which provides patient-centred care – indeed, the Trust exists to improve the wellbeing, independence and health of the people we service.

This aspiration is at the heart of our values: Compassion, Accountability, Respect and Excellence.

To help us provide the highest quality of care, we have strong clinical network connections with NHS Trusts in Birmingham, Worcester, Gloucester and Cardiff as well as close links which allow collaborative working with our colleagues in the county providing social care and our commissioners.

With an annual turnover of around £180 million, serving a population of 186,000, we may run one of the smaller rural District General Hospitals (DGH) in England, but we have big ambitions - our aim is to provide the quality of care we’d want for our friends and relatives. This means delivering the right care at the right place at the right time – every time.

In recent years we’ve seen vast improvements in the quality of care we provide. These improvements have been acknowledged by the Care Quality Commission which has inspected the Trust several times in recent years, and specifically highlighted the high quality of care our staff provide to our patients.

If you live in Herefordshire, the likelihood is that at some point you will need the services we provide. The good news is that a happy workforce provides great services.

The last NHS staff survey showed that our staff are more enthusiastic about coming to work than they’ve ever been.

We work very closely with our frontline staff to find out what it takes to provide great care – after all, that’s what they’re doing all day so they’re best placed to shape our services.

Never one to sit our laurels, we’re constantly trying to improve the quality of the care we deliver and the environment in which we provide it.

Evidence of this is the fact that we’re in the process of building three new wards to replace the last of the hutted wards built in the 1930s.

Patient-centre care delivered by compassionate and professional staff in state-of-the-art medical facilities. We’re not there yet, but we’re most definitely on the way!