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Advice line launched after concerns over psychiatry services in Redditch
11:40am Thursday 24th October 2013 in Local
WORCESTERSHIRE Health and Care NHS Trust is reviewing the treatment of a group of patients who have received older adult psychiatry services in Redditch.
It has set up an advice line after a look back exercise which it carried out revealed some concerns about the thoroughness of assessments conducted by an old age psychiatrist who has worked in the area since 2006.
The trust initially became aware of a concern around the assessment and diagnosis of dementia in relation to a patient from Redditch. Having investigated the case the trust concluded that the process that led to the diagnosis was not thorough enough.
The trust wants to ensure that all patients receive a high quality service so this prompted senior staff to carry out a review of this consultant’s case notes dating back to 2006, which is when they started working for the trust. This review has raised some doubts about whether a thorough process had been followed for every patient. In most cases the issues were around the review plans for patients who had been diagnosed and were being treated for dementia and other poor mental health.
The consultant concerned is part of a service which provides diagnostic assessment, care and treatment to older people with mental illnesses. They saw people over 65 in Redditch to assess and manage their mental health, as well as a very small number of people under 65 who were thought to be suffering from dementia. There are no concerns about other members of the team or other psychiatrists working in the trust and the consultant did not work for the Early Intervention Dementia Service.
A spokesman said: “The trust wants to ensure all its patients receive the highest standard of assessment and treatment and will be taking steps to ensure this is the case in Redditch. GPs have been contacted where there are simple checks needed about a patient’s medication and also asked if they feel it would be helpful for their patients to be reviewed by a specialist. A small number of former patients have been contacted directly and all those who are still under the care of the team have had their care reassessed by a different doctor.”
Any former patient of the consultant in Redditch can access a review of their care if they would like to. A special advice number has been set up by the trust for anyone who has queries or concerns. The advice number is 01905 681484 and is available from 8am to 6pm Monday to Friday. Alternatively people can email AdviceLine@hacw.nhs.uk and, where appropriate, arrangements will be made for a consultant to call back to discuss questions or concerns.
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