Phone and broadband chaos continues in Church Hill

First published in Local

BT has receivied approximately 600 fault reports from Church Uill after three underground cables were damaged in what is believed to be a deliberate attack.

A spokesman said: "Openreach engineers are working very hard but it is a painstaking process.

"Openreach updates all service providers with the latest information so they can keep their individual customers informed.

"With a major repair like this obviously things are changing all the time.
One of the cables isn’t damaged quite as badly as the other two, but I am still waiting for an update on when the first customers will get their services back.

"The nature of the repairs means customers will be put back on one at a time, gradually, rather than all in one go."

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