Get involved! Send your photos, video, news & views by texting RA NEWS to 80360 or e-mail us
Hospitals’ action drive in wake of care failure
HOSPITALS are looking to inject some PRIDE into the work they do.
Worcestershire Acute Hospitals NHS Trust is considering adopting the acronym as its official set of values as part of its response to the controversial Francis Report.
The £13 million public inquiry, concluded earlier this year, highlighted “appalling” failures of care at neighbouring Mid-Staffordshire Hospital.
In his report, Robert Francis QC made 290 sweeping recommendations for change and hospital trusts are expected to submit responses by the end of the year.
And the Worcestershire Acute Trust is considering adopting the new values as part of its work to address the report’s concerns. The PRIDE acronym is an abbreviation for five core values it is considering adopting. These values are: l Patients at the centre of everything we do.
l Respect: treating everyone – patients, colleagues and the public – as you would want to be treated yourself.
l Improve and innovate – challenge the status quo, be bold and brave and put your ideas forward. We’ll listen to what you say.
l Dignity – patients are people. Everyone is entitled to privacy and compassion.
l Empowerment and responsibility – take personal responsibility for your actions and if you see something is wrong, put it right yourself or alert someone who can.
The trust says the values have been written to “increase the emphasis on compassion and leadership”.
But some board members are concerned that they do not place enough emphasis on results and standards of care. John Burbeck, the trust’s deputy chairman, said all values should be measurable for success.
“I absolutely understand the desire to improve the values. But my concern is that we are diluting both the quality and value for money part of them,” he said. Director Lynne Todd said she shared his concerns. “If we look at the NHS commitment to quality of care, I think that might have been lost in the wording,” she said. “Whatever values were agreed, the most important thing is that staff are able to live them”. Board members agreed to defer adopting the new values so that more work can be done on them.